Its essential to get the precious item quickly and safely. For this luxurysouq created the shipping policy for every customer.
UAE Shipments
All orders within the UAE are eligible for free shipping.
Expect your package within 2-3 business days once your order is confirmed.
We collaborate with reputable domestic carriers, including FedEx, UPS, DHL, Aramex, and Emirates Post, to ensure reliable and secure delivery of luxury watches and jewelry.
Worldwide Shipments
Offer global shipping through renowned courier services, including Star-Shipping Courier, FedEx, DHL, Aramex, and UPS.
Shipping process begins after receiving the payment. International shipment charges are the responsibility of the customer (credit cards are not accepted).
All worldwide shipments are fully insured to protect the value of your purchased watches or jewelry during delivery.
International shipments typically arrive within 7 to 10 business days. Customers are responsible for all delivery charges, including duties, insurance, tax and others.
Rates vary based on destination, item value, and payment method. Our aim is to provide competitive rates while ensuring the secure transportation of your luxury items.
Luxury Souq will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Hand Delivery for High-Value Orders
Orders exceeding $100,000 receive a personalized hand delivery service. We personally deliver high-value watches to your doorstep for international orders.
Luxurysouq hard-working team ensures a tailored and attentive delivery experience for your purchased item.
Hand delivery currently offered for Europe and India. For other locations, contact us for further details on the hand delivery procedure.
Charges and Requirements
All charges, including insurance, delivery, tax, and others, are the customer’s responsibility for hand delivery of high-value orders and all types of shipments.
Luxurysouq provide complete security and excellent service when handling valuable purchases.
International shipments require the same billing and shipping address to ensure accurate processing and prevent potential delivery issues.
Consumer Protection Law
Consumer protection is important for LuxurySouq. We follow the legal framework of the United Arab Emirates’ Consumer Protection Law. It ensures fairness, transparency, and accountability in business practices. Access the official document of the Consumer Protection Law of the United Arab Emirates from here. Luxurysouq ensures that customer rights will be fully protected by the law when you choose to shop with us.
